Lock changes, rekeys, repairs, lockouts, home safes and key cutting across Bayside and South East Melbourne. When you ring, Neale answers. Licensed, MLAA member, quoted before any work starts.
Hardware we fit and service
True Locksmith is a mobile locksmith service run by Neale Delves, who has worked on doors across Bayside and South East Melbourne for 30+ years. We change and re-key locks, repair hardware that has stopped working, get people back inside after a lockout, supply and fit home safes, and cut keys on site.
There is no call centre and no subcontractor. The person you describe the job to is the person who arrives, assesses the door, quotes the work, and completes it. That is how we have kept the same households, landlords and property managers from Elwood to Mordialloc coming back for decades.
Fitting new hardware is the right call when locks are worn, low grade, or you want a clean break from every key that existed before you. We assess the door, recommend a grade that matches the entry point, and fit it to last.
Re-keying changes the pins inside your existing cylinder so old keys stop working and new ones are issued. It is the faster, lower-cost answer after a move, a lost key, or a tenant leaving, provided the hardware is sound.
Stiff deadbolts, latches that drag, keys that will not turn and loose handles are mechanical faults, not quirks. We diagnose the cause, repair or replace the worn part, and realign the door so the lock engages cleanly every time.
Keys inside, door shut, nothing to do but wait. We open residential and commercial doors without damaging the lock or the door wherever the hardware allows, then sort any fault that caused the lockout in the same visit.
Documents, jewellery and cash deserve more than a wardrobe shelf. We help you choose sensibly between fire-rated and burglary-rated safes, fit the safe where it will actually be used, and service or open safes that have stopped cooperating.
Spare keys for family, tenants, cleaners or staff, cut on professional equipment so copies work first time. We also set up restricted key systems where you need real control over who can copy a key and who cannot.
Ring the number and Neale picks up, tells you where he is, and gives you a realistic arrival time. No booking queue, no four-hour window, and nobody reading from a script who has never seen a mortice lock.
You hear the price for the work before anything is removed from the van. If the existing hardware is sound and only needs a service, that is what you will be told, and that is what will be charged.
True Locksmith holds Victoria Police Security Registration No. 72185491 and is a member of the Master Locksmiths Association of Australasia. Insurers, strata managers and property managers ask for those credentials, and we provide them in writing on request.
The van carries cylinders, deadbolts, strike plates and key blanks for the brands fitted across Bayside, so most jobs finish in one visit. Business-hours arrival in the core Bayside suburbs is usually 45 to 60 minutes from the call.
Forcing a door or a window almost always costs more than opening it properly. During business hours we attend lockouts, snapped keys, jammed cylinders and post-break-in repairs across Bayside and South East Melbourne, opening the door without damage where the hardware allows and securing the property before we leave.
Tell Neale the lock type, the brand if you can see it, and what has gone wrong. A photo by text helps.
He tells you where he is, when he can be there, and what the job is likely to cost.
Hardware comes off the van, the work is completed, and every key is tested in your presence.
If a second entry point needs attention, you hear about it plainly. If it does not, you do not.
"I spoke with Neale regarding an issue with my front security gate. Whilst Neale was unable to assist with this common problem, he kindly provided his thoughts and experience (free of charge) about how I might resolve it. Great service and care. Highly recommended."
"My mother locked herself out of her apartment. Neale arrived within 15 minutes of me calling him for help. He was friendly, reasonably priced and very professional. I highly recommend Neale for your locksmith needs. Thank you Neale."
"We are extremely happy with the service from Neale at True Locksmith. He helped us re-key our entire home and garage, whilst providing amazing customer service and value. This was the second time we've used his services and will always know who to call the next time we move home!"
Neale has been the locksmith behind True Locksmith for 30+ years, working the same Bayside streets the whole time. He knows which cylinder profiles turn up in Elwood's Art Deco flats, how salt air off Port Phillip Bay eats external hardware in Beaumaris, and what Bentleigh property managers need at a tenancy changeover. Every job is his own work, done to the standard he would want on his own front door.
Ask for a Victoria Police security registration number and check it on the Victoria Police private security register. Genuine locksmiths also quote before starting and arrive in a marked vehicle. Refusal to give a licence number is reason enough to call someone else.
Yes. Commercial work across Bayside and South East Melbourne, Victoria, includes rekeying after staff changes, lock repairs on shopfronts, restricted key systems for multiple users and safe servicing. True Locksmith schedules commercial jobs around trading hours wherever the premises require it.
Report it to police before touching the damaged door, then have the entry point secured the same day. A locksmith should also check every other door and window on the property, because the point that was forced is rarely the only weak one.
Usually, yes. A high-security cylinder can often be fitted into existing period door furniture, keeping the look intact. Where a mortice lock has to be replaced, we source hardware that matches the original door preparation to avoid visible woodwork.
No. The van carries Lockwood, Gainsborough, ABLOY and other brands in the grades most Bayside doors need, so hardware is supplied, fitted and tested in one visit. If you already have a specific lock, True Locksmith in Bayside, Victoria, will fit that instead.
Yes, and it is worth doing. Locks changed or re-keyed on settlement day mean no previous key holder can enter after you take possession. Call ahead with the address and settlement time and the job is held for that slot.
Tell us the suburb, the door and what has gone wrong, and you will have a clear price and an arrival time back from the locksmith himself. Urgent today? Call. Planning ahead? Use the form and we will ring you back during business hours.
